Senior Process Excellence Manager (w/m/d) - Zalando Premium Logistics

As a Sr. Process Excellence Manager (w/m/d), you will be responsible for process development, improvement, implementation and management, and will advise our operations team. You will work in close collaboration with our product team, in order to introduce improvements to operator tools. You seek exchange on best practices from other areas of the business (e.g. warehouse operations or material flow technology) and evaluate their introduction to Zalando Premium Logistics (ZPL) operations. The successful completion of your projects and initiatives will set the ZPL network up for higher process quality and throughput, and lays the foundation to significant future network scaling activities.

You will lead a small expert team, starting with one Process Excellence Engineer.

The functional focus areas in this role will include but are not limited to material handling and automation technology, loading and unloading, and yard traffic management.
WHERE YOUR EXPERTISE IS NEEDED

• Identify improvement areas and align their priorities with operations, product and business stakeholders
• Define problem statements and solution spaces and derive ambitious and realistic targets
• Commence and setup improvement initiatives, and drive them towards completion, always in close alignment with your stakeholders
• Introduce continuous improvement frameworks, and facilitate best practice sharing and process harmonization across sites
• Manage a set of cross-functional projects and initiatives with senior stakeholders from the organization

WHAT WE'RE LOOKING FOR
The role will be based in ZPL's (Zalando Premium Logistics) largest last-mile delivery station in Berlin and will involve frequent travel to other 3PL logistics sites in our European network.

• University degree in business, engineering or logistics
  Previous relevant professional experience and problem solving skills in logistics and operational issues
• Good understanding of logistics and supply chains. Knowledge of the last mile environment is a plus
  Proven competency in lean methods, problem solving and cross-functional project management. Six sigma black belt or similar qualification is a plus
• Previous relevant experience leading cross-functional project teams and/or small teams
  Initiative, good judgment, collaboration, understanding of deadlines and competence to work on multiple tasks and under pressure until completion
• Excellent communication skills in English and German

PERKS AT WORK

• A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
• Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
• Mentoring and personal development opportunities and an international team of experts
• Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 45 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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