Product Catalogue Lead - FARFETCH

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers.

We're a positive platform for good, bringing together an incredible creative community made up of our people, our partners, and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

About the role:

Reporting to the Catalogue Monitoring Manager, you will lead a team whose focus is to provide our Partners and Internal teams with frequent, clear, and actionable visibility on their catalogue. Your short-term goal will be to create a result-driven culture on the team, therefore not only providing visibility but also engaging with the different stakeholders in order to improve our operational metrics. You must do this by leveraging our team's analytical capabilities and creating lasting relationships with our internal and external partners.

What you'll do:

• Work closely with support teams such as Technicians, Process Engineering, Partner Delivery Managers and Partner Success on problem-solving and business goals;
• Update production metrics and promote regular team communication;
• Delegate tasks and set deadlines;
• Oversee day-to-day operation;
• Organize the team's resources and time to meet business objectives;
• Assisting the Catalogue Monitoring Manager to define, align and monitor the team's OKRs, quality metrics, and SLAs, providing business stakeholders with regular reports/insights;
• Identify and support continuous improvement & automation efforts;
• Create an inspiring team environment;
• Monitor team performance and report on metrics;
• Motivate team members, support skills development;
• Manage training needs and provide coaching;
• Manage people-related administrational tasks for your team including recruitment, performance management and holidays;
• Listen to team members' feedback;
• Encourage creativity and risk-taking;

Who you are:

• Team management experience (industry market is a plus);
• Leadership Capability;
• Data-driven problem solver, able to make sound decisions in a fast-paced environment;
• Strong interpersonal skills to effectively interact with all teams;
• Actively listen to others and demonstrate understanding of different points of view;
• Interest in personal learning and development;
• Analytical skills;
• Focus on the detail;
• Proficient in Microsoft Office;
• Fluency in English;
• Highly organized;
• Experience in and knowledge of E-commerce Product Information Management systems is a plus;

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

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